This policy sets out how we use and protect any personal information that you give us when you use this website. If you have any questions about this policy or do not agree with it, please contact our customer services department before using this website.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes.
What information do we collect?
We collect the following information:
- your name and contact information, including email address and company details;
- your name, contact and billing information, transaction and credit card information;
What do we do with the information we collect?
We use this information to provide you with a better service, and in particular for the following reasons:
- internal record keeping;
- to improve our products and services;
- to follow up if you have purchased goods from our website;
- to contact you in order to offer you credit terms for the purchase of products or services from the website;
- to contact you for market research purposes.
We may contact you by e-mail, phone, fax or mail, unless you have registered with the appropriate Preference Service.
We would like to provide you with information about new products, promotions, special offers and other information which we think you may find interesting. We may send you such information by mail, telephone or fax. When you provide us with information, you will be given the option to let us know that you do not want your information used for direct marketing purposes. If you request this option, we will not send you any direct marketing.
You can change your mind at any time by contacting our data protection compliance officer by clicking here.
We would also like to provide you with the information above by email. However, we appreciate that email "spam" has become a problem in recent years.
If you are a customer or you have previously asked us for information on our products, we may send you information on our range of products by email, unless you have asked us not to do so.
If the reason you have given us personal information is to receive email information from us, we will continue to provide this information by email unless you ask us not to do so.
Otherwise, when you provide us with personal information, we will ask you whether or not you are happy for us to send you this kind of information by email.
If you decide at any time that you no longer wish to receive marketing emails from us, please contact our data protection compliance officer by clicking here.
Whom do we share this information with?
We will not transfer, disclose, sell, distribute or lease your personal information to third parties other than our subsidiaries and/or our parent company or a purchaser or potential purchaser of our business or any entity aiding in the completion of your order unless we have your permission or are required by law. We may release your personal information to our authorised direct marketing or other agents unless you tell us that you do not wish this to happen.
How to get copies of or amend the information we have collected
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email your request by clicking here.
If you think any information we have about you is incorrect or incomplete, please write or e-mail us as soon as possible. We will correct or update any information as soon as possible.
We may link to other websites which are not within our control. Once you have left our website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.